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Privacy Policy

Effective Date: 24 June 2025

1. Introduction

ABC Tyres & Autocentre (“we”, “us”, “our”) respects your privacy and complies fully with UK GDPR. This policy explains how we collect and protect your personal data when you visit our website, make enquiries, book services, or get in touch.

2. Data Controller

ABC Tyres & Autocentre
64 South Road, Porthcawl, CF36 3DA
Phone: 01656 783347 · Email: johnmordecai3@gmail.com
A family-owned garage with over 50 years of experience offering tyres, MOTs, servicing, brakes, batteries, and wheel alignment.

3. Personal Data We Collect

  • Contact/booking forms: your name, email, phone, vehicle registration, tyre-service 

  • Communications: information via phone, email, or messages regarding services or quotes

  • Website analytics: anonymised IP address, device/browser type, pages visited, session duration via essential and performance cookies—no advertising or profiling cookies used 

4. How We Use Your Data

We use your data to:

  • Provide quotes and book services like tyre-fitting, wheel alignment, MOTs, batteries, brakes, puncture repair, diagnostics and exhausts

  • Confirm bookings, send reminders, and follow-up details

  • Enhance our website and services via anonymised analytics

  • Comply with legal, warranty, accounting, and safety record obligations

5. Legal Basis

  • Contractual necessity: to deliver requested services

  • Legitimate interests: to run and improve our business and website

  • Consent: for optional follow-ups or promotional messages

  • Legal obligation: to maintain statutory records

6. Data Sharing

We do not sell or rent your data. We may share it with:

  • Service providers such as hosting and email platforms under data processing contracts

  • Legal or regulatory authorities, if required by law

7. Cookies & Tracking

  • Essential cookies: for contact forms and navigation

  • Performance cookies: for anonymised analytics (e.g., Google Analytics)
    No third-party advertising or profiling cookies are used

8. Data Retention

  • Service/enquiry records: retained for up to 7 years for compliance purposes

  • Analytics session logs: deleted after 24 months; aggregated analytics may be retained longer

9. Your Rights

Under UK GDPR, you may request to:

  • Access, correct, erase, restrict or port your data

  • Withdraw consent or object to processing
    To exercise your rights, contact us via phone or email. You can also file a complaint with the ICO.

10. Security

We implement SSL encryption, secure hosting, access controls, and staff training. While we follow best practices, no system is completely risk-free.

11. International Transfers

All personal data is processed and stored within the UK—no overseas transfers occur.

12. Policy Updates

We may update this policy occasionally. The Effective Date reflects the latest version. Continued website use signals acceptance of these changes.

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